Terms of Service
Last updated: 10 August 2026
These terms govern your use of the MKSB platform and website. By creating an account, booking a demo, or using the service, you agree to them. If you are accepting on behalf of a business, you confirm you are authorised to bind that business.
1. The service
MKSB provides digital loyalty cards that your customers save to Apple Wallet or Google Wallet, together with a merchant dashboard for issuing stamps, rewards, and campaigns. Features may be added, changed, or removed as the product develops.
2. Eligibility and accounts
You must be at least 18 years old and operating a lawfully registered business to use MKSB. You are responsible for the accuracy of your account details, for all activity under your account, and for keeping your credentials confidential. Notify us promptly of any suspected unauthorised access.
3. Your responsibilities as a merchant
You are responsible for the loyalty programme you run: the rewards you promise, honouring stamps and redemptions, and the accuracy of any offer you publish. You must comply with applicable Saudi consumer-protection and advertising rules, and you must not use MKSB to mislead your customers.
4. Customer data
Personal data belonging to your customers remains yours. You appoint MKSB to process it on your behalf solely to operate the service. You are responsible for having a lawful basis to collect that data and for informing your customers how it is used. Our handling is described in the Privacy Policy.
5. Fees and billing
Paid plans are billed in advance for the period shown at checkout. Unless stated otherwise, fees are exclusive of VAT, which is added where applicable. Trials and promotional pricing apply only for the stated period. We may change pricing with reasonable prior notice, effective at your next renewal.
6. Acceptable use
Do not use the service to send unlawful or unsolicited messages, to infringe intellectual-property rights, to attempt to breach or overload our systems, to reverse-engineer the platform, or to resell access without our written agreement.
7. Intellectual property
MKSB and its software, design, and trademarks remain our property. You keep ownership of your brand assets and content, and grant us a limited licence to display them within the service for the purpose of running your loyalty programme.
8. Availability and support
We work to keep the service available but do not guarantee uninterrupted operation. Planned maintenance, third-party wallet provider changes, or events outside our control may cause interruptions. Support is provided through the channels listed on this website.
9. Suspension and termination
You may stop using the service at any time. We may suspend or terminate an account that breaches these terms, creates risk for other users, or has unpaid fees. On termination you may export your data for a reasonable period, after which it may be deleted.
10. Disclaimers and liability
The service is provided on an "as is" basis without warranties beyond those required by law. To the maximum extent permitted, we are not liable for indirect or consequential loss, lost profits, or lost goodwill, and our total liability in any twelve-month period is limited to the fees you paid us during that period.
11. Governing law
These terms are governed by the laws of the Kingdom of Saudi Arabia. Disputes that cannot be resolved amicably fall under the jurisdiction of the competent courts in Riyadh.
12. Changes and contact
We may update these terms as the service evolves; material changes will be announced on this page with a revised date. For any question about these terms, contact us through the details on this website.